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Guidance for providers

Health questionnaire sample

Health questionnaire sample - please edit as required to suit your own organisation.

Waikato Regional Council Community Transport Funding Policy

This policy document outlines the expectations and parameters of the funding scheme. The applications will be processed through SmartyGrants portal.

Read more about Waikato Regional Council Community Transport Grant Fund Policy

Community Transport Providers COVID-19 Self-identification and self assessment of underlying health issues/risks

This self-assessment can assist you in identifying any underlying health issues that may need a more detailed assessment to be undertaken to inform whether workplace/community volunteer restrictions or modifications are necessary to protect you and those you work with or provide transport services for.

Read more about the COVID-19 self-identification and self assessment

National Travel Assistance Scheme

The National Travel Assistance Scheme helps people financially who are referred by their specialist to see another specialist, and need to travel long distances or travel frequently.

Volunteer agreement form

A volunteer agreement template from St John.

View the volunteer template

Volunteer drivers and passenger services: the rules and regulations

There are rules in New Zealand around community groups running transport services. There are rules relating to the vehicles used to transport fare-paying passengers; and rules about the licence endorsements required for drivers of passenger service vehicles. These rules are typically applied with respect to public transport (buses and trains) and taxis.

Usually, people who drive fare-paying passengers are required to have a P endorsement on their driver licence. Several services are exempt from this requirement, including for example a “passenger service provided by a community support service, where the vehicle is designed to carry 12 or fewer persons, and a fee or fare is not required of the client for the provision of transport”. Usually, vehicles used under a passenger service licence have to meet specific safety requirements, however some services are exempt:

"Passenger services operated by or under the control of a district health board, local authority, an incorporated charitable organisation, or an incorporated organisation registered under the Charities Act 2005 where:

  1. the vehicles used are designed or adapted to carry 12 or fewer persons (including the driver), and
  2. the vehicle used is provided by the organisation or the driver, and
  3. the driver is either a volunteer or a staff member of the organisation whose primary responsibility is not driving, and
  4. the only payments made by the organisation to a driver who provides the vehicle is for reimbursing the organisation or the driver for the running cost of the vehicle and does not include payment for the driver’s service, and
  5. the only payment made by the passenger is for reimbursing the organisation or the driver for the running cost of the vehicle, and does not include payment for the driver’s service.

Drivers of vehicles used in an exempt passenger service don’t require a P endorsement and vehicles used only require a warrant of fitness (not a certificate of fitness)."

The Land Transport Rule: Operator Licensing 2007 (the Operator Licensing Rule) covers situations where people are transported as part of a service offered by others (a passenger service).

Volunteer factsheets

Thank you to Volunteering Waikato who have provided access to the volunteer factsheets.